Returns & Exchanges
At Wings24, we want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return and exchange policy. Please ensure all items are unworn, unwashed, and still have the original tags attached to qualify for a refund.
Initiate Your Request
Log into your Wings24 account and navigate to your order history to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to prevent damage during transit.
Ship the Package
Print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing